Warranty Maturity Model Assessment

This highly interactive workshop utilizes a proven self-assessment tool, known as "The Maturity Model," to guide original equipment manufacturers (OEMs) as they evaluate their warranty management and service contract programs. A facilitator will assist as your team progresses through a hierarchy of conditions to arrive at your current level of process maturity. By the conclusion of the workshop, you will have established next steps for your program and composed a formal report for senior management.

 

Learn how to

  • Perform candid self-evaluation of existing practices
  • Identify process deficiencies
  • Outline corrective actions
  • Evaluate best practices from other industries
  • Define next-steps for process improvement.

 

Who should attend

Anyone involved in warranty and service contract programs that are managed by, or managed on behalf of, original equipment manufacturers (OEM)

SAS Training

Duration: 2 days

This course is offered on-site only.

For pricing information and to schedule this class at your location, contact a SAS Education Account Representative at 800-333-7660 or This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

For any questions regarding individual courses or GWSCA's training as a whole,

please contact This email address is being protected from spambots. You need JavaScript enabled to view it..