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Warranty Management: A Neglected Source of Competitive Advantage Warranty Management: A Neglected Source of Competitive Advantage

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Date added: 07/23/2012
Date modified: 07/23/2012
Filesize: 228.3 kB
Downloads: 9408

"Warranty management is the next frontier in the ongoing battle to cut costs. Companies that use a best-practice approach to warranty management can provide better value to customers while improving the bottom line."

Author: Shruti Mandana, PRTM Management Consulting

            Meraj Mohammad, PRTM Management Consulting

 

Product Life Cycle Management Product Life Cycle Management

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Date added: 07/23/2012
Date modified: 07/23/2012
Filesize: 105.54 kB
Downloads: 4805

"All products and services have certain life cycles. The life cycle refers to the period from the product’s first launch into the market until its final withdrawal and it is split up in phases. During this period significant changes are made in the way that the product is behaving into the market i.e. its reflection in respect of sales to the company that introduced it into the market. Since an increase in profits is the major goal of a company that introduces a product into a market, the product’s life cycle

management is very important. Some companies use strategic planning and others follow the basic rules of the different life cycle phase that are analyzed later. The understanding of a product’s life cycle, can help a company to understand and realize when it is time to introduce and withdraw a product from a market, its position in the market compared to competitors, and the product’s success or failure. For a company to fully understand the above and successfully manage a product’s life cycle, needs to develop strategies and methodologies, some of which are discussed later on."

Author: Ioannis Komninos, Aristotle University of Thessaloniki

 

Predictive Maintenance for Manufacturing Predictive Maintenance for Manufacturing

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Date added: 07/23/2012
Date modified: 07/23/2012
Filesize: 651.51 kB
Downloads: 3004

Complete Title: "Predictive Maintenance for Manufacturing: How to Improve Productivity, Minimize Downtime and Reduce Costs."

"Today forward-looking manufacturers rely on predictive maintenance to go beyond preventative and regularly scheduled maintenance, ensure production quality and maximize value at every step of the process. Driven by predictive analytics, this leading-edge capability is helping manufacturers reach new standards of quality, and save money, by minimizing downtime from unscheduled maintenance, practically eliminating unnecessary maintenance and providing superior forecasting of warranty accruals. In this white paper, you’ll learn the basics of predictive maintenance, the specific benefits it provides for manufacturing operations and the underlying technologies that make it possible."

Author: IBM

 

 

 

GWSCA - Warranty and Service Contract Awards Award Nomination Form 2015 GWSCA - Warranty and Service Contract Awards Award Nomination Form 2015

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Date added: 12/17/2014
Date modified: 12/17/2014
Filesize: 343.28 kB
Downloads: 288

GWSCA - Warranty and Service Contract Awards Award Nomination Form 2015

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FTC Facts for Consumers: Warranties FTC Facts for Consumers: Warranties

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Date added: 07/23/2012
Date modified: 07/23/2012
Filesize: 241.41 kB
Downloads: 1949

This educational pamphlet by the United States’ government gives basic information to American consumers on the definition and usage of a general warranty.

Author: United States Federal Trade Commission 

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